Customer Ratings & Reviews

Best product to buy really loved it . Total value for money

This is a general comment not specific to this particular purchase they were on a problem for me then went out of their way to try to help me so I really appreciated that just don’t lose what you have covered with the geek squad in your problems will be minimal

Purchased this protection plan along with a tablet I bought. The tablet unfortunately does not get as good of a rating as the protection, and thanks to the protection plan and Geek Squad the issues with the tablet have been fixed (more than once). Geek Squad always helpful and friendly. Have used them for other products as well.

haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

The geek squad protection plan provides great peace of mind. New Tvs are more advanced and fixing them can be expensive. It is likely you could buy a new TV for the price to have it fixed. Geek squad protection plan covers everything but theft and physical damage.

I enjoy having the extra protection on my equipment for piece of mind

Haven't had to use it yet and hope I never do. This if for a TV I got my mom. This protection gives me peace of mind knowing Best Buy will take care of issues should there be a problem and my mom will not have to worry about any cost out of her pocket.

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

Unknown, have not used yet this yet. We will see how it works in the future

The agents brought the TV upstairs with no complaints

Thanks for standing behind your product best buy have good prices on there products

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

I would definitely get this just in case if you need them.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

Fast ,.............................................

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

I love the new tv i got .You cant go wrong with any of the SONY Bravia They will last at least 20yrs..

It's an OK TV. Nothing special about it. Had a 2017 samsung 4k UHD before. Really it doesn't make much difference for regular viewing. OS did not feel friendly either. If you have an 4K UHD tv stick with it or go for maybe OLED TV.