Customer Ratings & Reviews

I would highly recommend purchasing the geek squad protection. Especially when purchasing open box products. Any issues you have with the product they will take care of with no hassle

Great add on with purchase when we order our tv for the house

I bought this TV to replace an older one that was on the fritz. I love how light this TV is and how it looks in my living room. The sounds is amazing and it works at my lower volumes than my old TV. I wanted a non-smart TV since I already have any Apple TV and this worked perfectly.

They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.

Haven’t had to use and i hope i never do but glad i have just in case

I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

I normally do not purchase extended protection for my own electronics, but since my purchase was a gift to someone, I wanted to ensure the recipient would not have to spend any money out of HER own pocket on MY gift if any issues arose. I guess you could call it peace-of-mind for both of us.

This was a great buy. It works great. They always finds a way to satisfy the customer.

I always put extended warranty on all of my electronical devices.

We always take out the extra protection. Only had to use it once, and very easy process

Never hurts to have if something goes wrong and the chat is great

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

Geek squad is nice to have when it is needed. Havent needed it yet.

The crystal UHD 4K TV is a great TV. The picture is bright vibrant excellent clarity. The smart TV functions are well displayed and easy to navigate. The HDMI cords connectors on the back of the TV are easy accessible. I was able to hook my soundbar up with no complications at all. His settings menu is easy to navigate. I would recommend The geek squad services and warranty when you buy your TV. Geek squad is helpful friendly. They help me navigate through problems with past items I purchased with ease greatly recommended

So far we haven't had to use this, but we have in the past for products and have always been happy.

Best Best Buy around I love this store and the employees are nice and friendly

In my instance, it was a lifesaver because I had a problem with my tv. The geek squad came immediately & exchanged it. I was wonderfully pleased. Initially i was hesitant because i nave 3 other Samsungs & never had a problem. It was the best decision.

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

No needed yet but great history with this previous protection