Customer Ratings & Reviews

That was the easiest transaction I’ve ever had to do!! Thanks!

I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

Sound is incredible, easy set-up. Crisp clean sound and compact. Definitely recommend this product and buying it from BestBuy. Lowest price around

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

Thankfully we had a protection plan, as our less than five year old television failed. We were able to upgrade to a new TV at no cost. Best Buy provided excellent advice and service.

If you're getting something expensive, grab this and save yourself some money and headache in the long run. Remember these appliances arent made to last forever.

I have loved having the geek squad very very awesome service but I believe the price to much and it u pay for it, it should be the total best for the white purchase of what it covers

Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

I love Geek Squad!!! They are great people who really know their stuff!!! I am always thankful for the Geek Squad!!!

It is always good to get the protection plan on almost everything, some things have defects & what not. I bought a brand new tv had it a lil over a month & started to see red dots in several places called the geek squad they sent someone out & it had to be replaced, had i not had that protection plan i would have been on my own, at least get the two yrs if nothing else

Would not purchase anything without it. But of course i hope i never have to use it! But it's nice to know my back is covered.

I'm a big fan of the Geek Squad protection packages. They replaced a 65" LG OLED C6 TV a few years ago due to burn in and the replacement process was hassle free and went very smoothly. On a side note, the standard warranty included with LG OLED TVs does not cover burn in. I purchase the Geek Squad Protection Plans on all electronics I buy from Best Buy.

I mounted both stands to my tv. It was smoothly done with the proper tool

Always worth getting the protection plan! A piece of my vacuum broke off many years later and I got a full refund in store credit.

Great service never had an issue with geek squad always on point

while I have the 85inch 4k TV, I also bought the 2 years Geek squad, not only for protection, also for the professional servcies the Best buy can provide.

Excellent product good quality and professional service

Great covetage. It makes you feel safe and you are protecting.

I just purchased a 55 inch Samsung KS9000 television. I felt that it was important to also purchase 5 years of Geek Squad Protection. I have always had great experiences with Geek Squad. Anytime I have a problem, all I have to do is call them and they try to help me over the phone. If they cannot help over the phone, they come out to my house. The Geek Squad is always very professional, and very knowledgeable. I highly recommend them to all of my friends and family.

The value of geek squad protection for the amount of years it covers is great. The amount of protection that is covered also makes it worth it especially when the future is unpredictable.