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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30293 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 30,293 reviews
  • Rated 5 out of 5 stars

    Great bargain for great service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were polite and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very good the color in the tv is so beautiful it come out rich looking and picture make you feel like you are in the picture . The size is what I ask for it fix right in the spot that i need it to go it looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. A great value. Great service from the Geek Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the both the installer. Awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service ver professional def always use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TVs regardless of price or quality don’t last like they use to. Protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad protection. We purchase it on all of our high priced electronics. It gives you peace of mind and you know that your items are protected. Nothing like getting an item replaced and not having to purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet but hope it will be nice if my product goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this with any expensive items. They are knowledgeable and try and fix the issue. Have had extended service plans with other companies and it’s like pulling teeth to get anything done. It is worth the extra money for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mount just yet. My concern is the paneling and not drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 65 inch samsung is doing great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well and I will refer anyone to Best Buy for your electronics

    I would recommend this to a friend