Customer Ratings & Reviews

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

I wont buy anything from best buy without this amazing service

Very good very nice merry Christmas to all and all a good time

Great price for two years of protection. Seems worth it to me.

The customer service was spot on as usual. I specifically wanted Geek Squad cause I believe they are cheaper then their new protection plan. That and they give awesome service.

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

Great you shouls go get one today!!!!!!!!!!!!!!!!!

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

They were very helpful. Figured out the problem quickly and returned for a new tv.

Excellent service provider with Geeks Squad production

The Geek squad provides excellent warranty coverage for electronics.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

The agents are there if we need them haven't needed to used them yet

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

This is something I always buy with buying a TV just in case something happens to the TV

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

I've purchased the two years protection because of economic reasons, but when it time to renew I will have that option. Hopefully I will never have to use it but I'm glad it's a option for me just in case I do.