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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30376 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 559 Showing 11,161-11,180 of 30,376 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the geek squad has helped quite a bit. Quickly installed and set up my tv over my fireplace.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the internet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really believe this model Samsung is a lemon I’m tired of people telling me it’s the Internet when every other TV in my house works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Years Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have piece of mind that my TV will be covered for extra years. Have used the service before and it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service in Westminster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in the store by Bill in the Magnolia Center. Great knowledge and interest in my purchase. Great guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad or a Best Buy protection plan and have had problems with other companies "insurance" or "protection plans".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers my new monitor, provides peace of mind in the process. Happy I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my lap stop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy to add insurance on your product. Still haven’t used the protection plan but it’s good to the have it.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had any issues yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as u dont break the tv they’ve got u covered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad isnt what they used to be but you know they try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Samsung TV. It was having issues with the display and BB got it all fixed. This service definitely gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM HAPPY WITH MY 5 YEARS GUARANTEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I CONSIDER THAT THE WARRANTY EXTENSION OFFERED FOR 5 YEARS FOR TV IS A VERY GOOD BENEFIT FOR THE CUSTOMER THAT MEANS A PLUS IN THE SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad protection plan just in case something goes wrong with my TV. You never know! And it's great knowing I have this protection even after the manufacturer's warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I used geek squad before and they are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased the additional protection on most of my large purchases and glad I do. If a problem arises it is easy to get Geek Squad Help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have with all new tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheap so i bought it! Haven't had to actually use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent viewing experience! Great TV got the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

    I would recommend this to a friend