Customer Ratings & Reviews

Haven't had to use yet.... hope not to have to....

Geek squad protection is essential for all electronics.

The Geek squad really does a good job very helpful

The agents explained my device and offered future services if needed.

Nice to have the added security for my 65" samsung tv

Good deal ........ Good price ....... Good item ...............

You can't beat this 5 year Geek Squad deal. Covers just about everything. Bought it for a new OLED LG TV.

Haven’t had to use it so I guess that’s a good thing!

Geek Squad Protection is an absolute must! It keeps your investment safe and protects you when life happens!

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

They installed it perfectly help set up the cable box

I like that u can extend your warranty and with the total service plan you receive 20% off!

Need protection for your purchase? You cannot go wrong with this.

They provide an outstanding service everything was smooth and fast.

I normally don't buy insurance but getting it for electronics at the price and term i was offered was too good to pass up.

Always very helpful in assisting us with our electronic purchases.

I always get the geek squad protection because you never know.

Protection plan purchase was a little hard to get the person to verify purchase.

Is great special when you have products that you want to keep around for a while

A must buy never know when your purchase will go wrong a must buy