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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30851 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1155 Showing 23,081-23,100 of 30,851 reviews
  • Rated 4 out of 5 stars

    Expensive but gives me ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the guarantee for my tv was expensive. However, it make me more relaxed to ensure my investment in a new tv. I haven’t needed it yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job mounting my tv and my soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to know I will have help when I really need it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never have to use this plan for my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of the protection plan & the value of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to have some insurance, especially if you have kids in your family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice shap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good for you tV it’s a nice price it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help me to fix my computer. Now is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never make a purchase without the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy customer for a while and there's protection program works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I think is a good backup, you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, 5 years extra protection, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome knowing you are protected. Incase I have problems I know bestbuy has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra standard protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra standard protection for my new devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good service havent had a problem with them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is expensive so it would be crazy to not protect it. The plan covers so much too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with GS, if something happens they got your back. Thanks GS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suggestion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who sold us our product suggested this and we bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed them so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad for my computer they are very helpful.

    I would recommend this to a friend