Customer Ratings & Reviews

Anytime I purchase anything over $500 I always purchase the extra protection plan. This way I know if something happens to my tv in that 5 year duration. Everything is covered as far as replacement parts, labor etc....

Bought it for my Sony which probably I won’t be using due the Sony brand is an excellent one. But due to so many power outages where I live, I choose to play safe with my Sony. I previously gad for an LG and used once, and it’s a very good warranty.

Not really certain how to review this since I haven't had to use it? Honestly I don't know why but for some reason I'm not uncomfortable at all knowing that a squad of geeks are at the ready to aid me in my time of need. Thanks Geek Squad your the coolest!!

Love this product. It works great in its location. It he ease of use is wonderful.

Helped us get a new TV even though this isn’t what was supposed to happen. Sales rep misinformed us. Thank goodness!

Its a good thing to have in your back pocket sorta. Definitely if your devices are not working to standard order.

Monster is the only cables I use for all of my electronics. Monsters ability to have a super clear picture.

Some service contracts are questionable based on their trustworthiness. Best Buy/Geek Squad is a reliable choice when buying a service contract!

Especially in the world of electronics, this protection is the best insurance...

The all around service i received was great! Best buy is not just a leader in electronics, but they lead in customer service as well.

Excellent service and coverage. Always available to facilitate the claims process.

The Geek squad service is great. Definitely a must have when purchasing electronics.

I have used geek squad in the past but it’s nice to know I have them to help set up my devices. I would definitely recommend them I really think it’s a great service!

A guarantee that it’s going to be perfect is well worth it all

Worth every penny. Great customer service. Terrific personnel.

I have always purchased Geek Squad protection on devices through all the years. The few times that I have had to use it was perfect.

Worth it! Comes in handy when you least expect it, got a new TV last time I used it. TV stopped working after I moved to a different home. Geek Sqaud guys stopped by and replaced my TV with a new upgraded Samsung.

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

Great coverage for big appliances, its a must when you want to be protected

Great customer service support I would recommend it