Customer Ratings & Reviews

Great picture and wonderful customer service! Store clerk was extremely helpful

4 yrs ago I purchased a High End Sony TV, and purchased the 5-Year Protection Plan. It paid off, when that TV stopped working. Geek Squad came out, advised the TV had to be replaced. Went to Best Buy, got the Protection Plan value, and ended up getting a 75” and a 55” for the bedroom. And a gift card voucher with the remainder of the $$. Didn’t hesitate to add the Protection Plan to both TVs.

Geek Squad is the best friend to any big purchase you make. You got questions, concerns they are here for you. I have never had a problem and have purchased Geek Squad with all my Best Buy purchases that I know I will use daily.

Definitely worth the money after 2 years my other TV suddenly started acting up very strangely they replaced it outright brought me a brand new one right to my house I think that says it all

Great help, I knew what I wanted and they helped me find it and put it in my car

Very good quality tv and the 65” fit out layout nicely. Tv remote is a little slow or maybe its the UI but I use apple tv so I dont have to deal with that too much. It does have shortcut buttons for netflix, prime video and disney+ on the remote which is nice. It only has two hdmi ports which sucks for a big tv

Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

They treat me very well and has the patience to do it, excellent service..

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

It s good t have extra protection when offered. This dhows customer satisfaction in case something goes wrong..Satisfied customer generates more orders, more NEW customers Thank you!

Recomiendo, vino en perfectas condiciones la verdad

The Geek Squad gives you all the reassurance you need with a new product that IF anything goes wrong, you're covered. Samsung has a good warranty but with the Geek Squad behind you the worries are gone.

5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

The agents were very polite and courteous. They even put on bags over their shoes to cover the soles from getting our living room carpet all dirty. Our TV screen had been damaged from a direct hit by a flying drone. Agents went through the process step by step with us and made sure all options were assessed. I recommend buying coverage for all your tech. We’ll worth the purchase.

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

I allways get geek squad.very good .you thay can't fix you product you get a refund. Are the same product. No hassle.

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

Nothing better than security when buying a bigger appliance. The few times I've had to use my protection plans have been very easy to manage. Best buy is great with the service they do.

Great service! No matter that the problem was they could always answer any questions I had

They did a wonderful job setting up my TV. Thank you, Geek Squad,!