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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30747 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 30,747 reviews
  • Rated 5 out of 5 stars

    GeekSquad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When covering electronics items that are difficult to have repaired getting the GeekSquad warranty is a must. For the cost it can save the purchase value of the item covered. It has allowed me to upgrade one of my items with a much more capable replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store and delivery service. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for everyone cant go wrong without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plans are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plans are the best never have trouble returning a defective item love this Best Buy plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love purchasing yheir insurance. Always feel like I'm in good hands in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy. Bought with my other tv and was replaced fast no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use the 5 year protection, but it's worth it for my new 77" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek Squad in the past. It's good to have when the manufacturer's warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money was able to get my broken tv replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me decide on a TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered all of my questions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy, they have the best insurance policy for their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this coverage on another TV and it really paid off for us! The TV had a defect after 3 years of use and this protection coverage replaced it. Of course the model was discontinued so they gave us another TV... for the same amount we had paid 3 years earlier! We were upgraded to a state of the art TV with all the bells and whistles! It is worth investing in this coverage!! We will always purchase it for our high end purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great economy 4K HDR TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great economy 4K HDR television. I paid $300 plus tax and extended warranty and really wasn’t expecting very much. When I had finally set it up (Actually it practically sets itself up) I was very surprised to see how great the picture was especially when in HDR mode. I ran videos from YouTube and showed family members and they were all enjoying it very much. For $300, or less, I don’t see how you can do better. This transaction was done in October 2019.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having extra protection. My hope was that it would be added on to the original warranty instead of dual coverage. Our last TV purchase was from Best Buy in 2007. That TV died "one day," after the warranty was up. It was a $500 repair to replace the motherboard. It is my hope that this new TV will last us 13+ yrs. without any costly repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get help from the Best Buy team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I’ve purchased the extra coverage. It’s well worth it! My last TV quit working and it was a very simple process to get it exchanged. I received back my purchase price as a store credit to use on my new (better) TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was no problem for my son in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were backed up so I had my son in law install and set TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to protect my larger purchase so this item was a good cost and length of time to cover the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget to extend the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have the Total Tech protection for my home and all of my equipment, I still purchase the extended warranty protection for whatever life may throw at you. I have had to use it a couple of times and that more than paid the cost of obtaining it. when you spend hundreds of dollars on an item you use daily, give yourself the peace of mind of protecting it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it when buying a large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

    I would recommend this to a friend