Customer Ratings & Reviews

I have used Geek Squad protection for several years. I have always had a pleasant experience. The knowledge and professionalism is what keeps my satisfaction with Best Buy and the Geek Squad. I don't need them often, but when I do I can always count on help is on the way. Thank you for your great department.... The Geek Squad!

Good warranty for the price so I purchased it for our family.

Very reliable and software updates are quickly installed

Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!

Warranties are always a plus in my eyes and overall good for business and that’s a 10 in my eyes

You should always consider purchasing Geek Squad protection on major tech purchases. They have saved me on several occasions, with a television and a computer that stopped working. I can't imagine what it would have cost me to get my tech fixed without the support of the Geek Squad protection plans. A must.

Only used the service once so far but it was simple and the Geek Squad were very helpful!

Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

We had purchased a brand new Samsung TV last year and just one month after the one year warranty expired, the TV went caput. Thankfully, we had extended warranty with our credit card company who gave us our full refund to purchase a new TV with a 5 year Geek Squad Protection Plan that we had to use just three weeks after purchase. Highly recommend protection, today, as nothing can be sure to lasts like they once did.

Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

I LOVE my new tv. I didn't need the geek squad to hang it.

Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

I love having the peace of mind that I can get service without a large out of pocket expense. This warranty replaced one of my previous TVs.

I am very thankful that I had a two year warranty because I needed to use it and it enabled me to get another TV

The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

Great to know we have the squad support if needed.

Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.

Peace of mind when you need it. You’ll never go wrong having extended protection for your purchases from Best Buy and Geek Squad.

We've only had our TV for a little over a month, but I feel so much better knowing that I have this service, just in case anything happens. Thank you, GEEK SQUAD!!!

Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.