Customer Ratings & Reviews

Definitely worth investing in. I had an issue with a previous model of my Oled and I was able to exchange and grab a larger screen for a very low cost!

I always purchase the Geek Squad protection on consumer electronics if the cost of the product is substantial, or if the protection provides for cleaning, replacement, etc. I have used Geek Squad protection a couple of times and was satisfied to receive a replacement product through the local store without having to wait for one to be shipped from a replacement service center, or having to wait for the non-functioning product to be evaluated.

I'm never not gonna choose Geek Squad. It's always a value to me.

Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

Get the warranty, it's worth it. So easy and quick! Thanks for the excellent costumer service! Called on a friday, for our tv malfunction, they replaced the very next day!

I have used the Geek Squad for many years and am so very happy with the service they provide. I am not computer savvy, but I don't have to worry about that. I get help from Geek Squad at my Best Buy store, online when I chat with them, or over the phone when I call. How covenient is that! They even bring the "tech lingo" down a few notches so I understand what they are trying to tell me. Couldn't live without them!

Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

I have not needed to use this, but the piece of mind I have makes it worth it.

This is a subscription that I plan to use if there is an issue with my purchase

I love this tv..Picture quality is beautiful. The sound is wonderful

If I ever have to use the Geek Squad warranty I’ll feel confident if they all are as competent, knowledgeable and courteous as Kelyn.

Not many places will come to your home and repair appliances. The geek squad does. Purchase with best buy and get your moneys worth with this extra benefit.

Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.

So glad we got the warranty. My children threw something at the TV and geek squad was easy to communicate with to schedule an appointment.

I love that it is wireless and no cartridges. I can see when it is low on ink!

Added peace of mind! Can't go wrong with the extra warranty.

Help was great answered all my questions. Would use them again as needed

so glad I purchased the warranty and Geek Squad is so easy to work with!

Best insurance ever, this is a great investment...

The Geek Squad always saves the day and fixes things right away