Customer Ratings & Reviews

I got this for my 50” flat screen. 1 year later I call them up and tell them somehow my screen is glitched on one side I sent pictures and they told me they couldn’t fix it. So they gave me a free TV. Smaller but it was an upgrade. My flat screen was just a regular tv ended up getting a Samsung 43”

Why not buy a five-year warranty? The peace of mind and so much more that comes with it and if anything by chance happened in five years, you get it fixed free or brand new one.

Saved me a ton of money when the last tv went out. They gave me a gift receipt for the value of the tv and it was stress free and easy. Will never go with a lesser warranty again, its very much worth the money.

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

Professional Service explaining how to properly setup tv

Absolutely worh thw price. The tv i had the protection on went out, and the plan covered it completely. I'm currently trying tonadd the same protection plan to the new replacement tv.

Only ever had to use one of my protection plans on a manufacturer defect and was extremely happy with the support. They refunded me the full purchase amount so I could replace my TV due to it no longer being manufactured.

Great to have even if I never use it. Just knowing my Tv is covered makes owning the 5 year coverage is worth it.

LOVE THE GEEK SQUAD 5 YEAR PROTECTION BECAUSE I PURCHASED A STOVE THAT HAD MULTIPLE ISSUES AND WAS REIMBURSED FOR MY TROUBLE. NORMALLY DONT PURCHASE PROTECTION BUT GOT BURNED BEFORE ON A WASHING MACHINE THAT WENT OUT AFTER TWO YEARS

I was interested in this product because of the price and the brand. I haven't had any problems for more than 6 years and it was a Christmas gift for father in-laws.

Geek squad is always the goat of all warranties. They always take care of any issues.

Tv is amazing, and very portable to use in any place

Haven’t needed to use this particular plan yet (yay) but in the events I actually have had accidents in the past, this plan has saved me money and customer service is great.

Haven’t needed to use this particular plan yet (yay) but in the events I actually have had accidents in the past, this plan has saved me money and customer service is great.

Geek Squad protection plans are very good. The main reason that I go to Best Buy and purchase products is that they have one of the best protections plans. we even purchase our cell phones at best buy, because their protection plans are better than our cell phone provider offers. another huge plus, is that you can reach and actually talk to a Customer Service Rep. who are very pleasant and professional.

I like the sense of security you get by having the geek squad warranty

Fantastic service and fantastic people. It’s a pleasure working with Geek Squad and they always find a solution :) 10/10 service!!!

Great deal for dealing with my computer and issues and new parts.

This time I did take Geek Squad protection for 5 years, (actually it’s 4 years cause they start counting same time as manufacturers warranty.)

Geek squad is always excellent. I love shopping at Best Buy for their customer service.