Customer Ratings & Reviews

Best thing about the plan is that it covers burn-in on OLED screens! Totally worth it if you’re using your screen as a monitor.

excellent work and service customer service good price

Awesome customer service, made purchasing the tv so easy and quick!

The Geek squad has done a great job to make sure I have a TV that work properly.

After unboxing my TV a couple weeks after delivery, I found that it would not turn back on after the initial set-up. Geek Squad was amazing, and provided me with a new unit in less than 24 hours!!

Worth getting because I bought a used product and the coverage makes the price worth it

Excellent service with timing delivery door to door

LG 65” OLED 5 year extended warranty for $300 when TV cost $1333 on sale and geek squad installed for $200. Great service guys installation with two Apple TVs also on sale

I will not buy anything without this extended warranty because it is very convenient for me and the staff is very knowledgeable. Every time i ask a question i get a very knowledgeable response.

Haven't used it, but glad I have it in case of a problem.

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

They cleaned up everything after they were done no fuss just hard work

Gives you the piece of mind in case something goes wrong.

I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!

Easy exchange for my damaged Samsung OLED 77'. Thank you!

Def good to have geek Squad Protection for my LG C2 42 inch tv

I don't have to worry about anything with the geek squad, Making a phone call and having no worries makes me happy. Geek is always there when I need their help. The team is very acknowlable and it's a pleasure speaking or working with them. Keep up the good work, Geek Squad....

I had to use this with my last TV, so I will be purchasing these going forward when I buy a new TV

Good to have the extra protection for Just in Case. Great price to have this protection.