Customer Ratings & Reviews

my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

I live my total Tech Geek Squad plan. Whenever I have a question or need help with any of my devices BB Geek Squad is always there to help me. TV's, Tablets, Desk Top, and even my cell phone. They can fix it all! I wouldn't be without this plan!

Dunno what to say here. I didnt even take it outta the box

Seems expensive for the time frame of coverage. Hopefully will not need to use.

Haven’t used it yet! Hope I never have to but good to have

Have not taken advantage of this yet but the price was reasonable. we have electrical outages and i wanted to be protected in case there was some damage to our recently purchased television during an outage. again I thought the price was very fair. I would recommend it to any one.

Havent used it yet....................................

I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.

Agent or nice and did a great job they bring it up to the stairs and left it on the front stairs and I had to bring it in but they still did a good job thank you

I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

I got the 5 year standard greek squad protection plan for my 55 inc 4k smart tv for $120 which I feel was a good deal because I had another tv without the plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now paying $120 for the plan and they will fix anything so I think that's a no brainer.

When you pay that kind of money you might just as well have it warranted

Protection is definitely a necessity and Best Buy is elite and stand behind their sales 100% highly recommended you cant go wrong they offer the best protection for your money vs any other store.....

As a former employee and someone who still shops at best buy a lot getting the protection plan is a no brainer for TVs and anything that has the "accidental handling" plan.

good tv didn't put it together left the box didn't do anything

Oled is amazing! Owned for months and I don’t think I could go back to any other panel type. Great for all content, especially gaming!

I purchased this for my big screen Vizio tv. The sound would go out but picture remained. I called geek squad, whk sent out z 3rd party repair in a couple days and he replaced the bad motherboard a week later.

All was great. No problems. Fair pricing for this.

We hope to not have to use this service but is nice to have it available. We feel like it will be good protection on the procduct and good comfort to know we have it.

love the tv! has been working perfectly since i got my hands on it