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Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 30,749 reviews
  • Rated 5 out of 5 stars

    Warranty Well Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad from Best Buy is wonderful, this is my second warranty with Best Buy. The one I already purchased for my washing machine was well worth the purchase, the Geek Squad would send someone to the house to do the repairs free of charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gives me peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection plan and hope I never have to use it for my Sony tv but just in case the geek squad protection plan is as good as it gets from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal included in new tv/soundbar purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have this for any protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the service to prevent any issue and they help me a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewssss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. Such a great deal. Awesome investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, protection plan, and a professional crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase a $3K OLED, this is an easy decision. Hoping I never have to use this, but glad it’s there. Best Buy is the only seller that their warranty covers burn in! LETS GO!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-yr standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem getting 5-year protection via phone. The individual was so helpful, attentive and answered all of our questions. It was the easiest purchase ever. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value warranty and Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV Warranty to go with my Insignia FireTV I bought during Black Friday. It was not expensive and will cover my TV for 5 years. I hope I do not need to use it, but if I do, it is good to know it is there. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just outstanding customer service, and would recommend BestBuy anytime, tha k you once again fot the outstanding customer services provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently had to replace a tv after 2 years of use. The geek squad looked at it and it was not repairable. They gave me the money I spent on the TV as a store credit and I purchased another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased additional protection to make sure I would have no issues. I was replacing a tv that had only lasted 2 years so this seemed like a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for a very expensive tv that I purchased. It suffered a power surge failure only a few weeks after I got it home, and I was so happy that I had protection! They came out and delivered a new tv with no hassle. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthy coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price worth it for peace of mind. haven't been disappointed yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic store With phenomenal energy. I always like to purchase my items And don't feel regret after

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best plan you can buy. Trust me with the way electonics are made now with their useful shelf lives, its best to have extra protection. you will need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for any led or lcd tv. As time progresses single pixels may go out (has happened to me) and the entire panel will have to be replaced. This becomes expensive and after time passes they will just fulfill your warrantee on the tv because the panels are not made any more. I had a pixel go out and it drove me crazy having a white spec on the screen. Ultimately it's up to you however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

    I would recommend this to a friend