Customer Ratings & Reviews

Matthieu Specq is the best. Very helpful & patient.

Geek squad is the thing to buy if you are buying electronic products from Best Buy. It gives you piece of mind. Less hassle and great customer satisfaction. I never had any problem whatsoever but would love to see quick phone connection when I dial customer support.

Excellent product good quality and professional service

Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

The Geek Squad delivered and installed the TV without any issues. They were very efficient in installing the mounting bracket (through stacking stone). They cleaned up afterward very well. They spent time instructing us on the use of the new TV. They hooked it up to our VHS/DVD player as well without additional charge. Nice job!!

Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

For most products I don't buy extended warranties or insurance. The price of the insurance is usually high enough that you might get a new appliance or device cheaply enough to take the risk. But for big screens and computers I get protection to protect me from the hassle of a dead on arrival unit or dead pixels or accidental damage. It is not just the unit price, but the reduction in time required to navigate the replacement that I am insuring.

No review nothing to say pleasure dont as me ha my use the stevice

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

I have the plan in case I need it, these days products last a lot longer than in the past.

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

The Geek squad are like tech genies, very courteous, professionals and knowledgeable.

We've had the television for a bit over 1 month and so far are extremely happy with it. The picture is beautiful. It communicates well with our computer so we can use EyeTV to create a mirror image. The only thing that could be a problem is that there are no controls on the TV so you do not want to lose the remote or run out of batteries.

I am glad I added this to my purchase. It was so helpfull when I was having issues with my TV.

This service protection really comes in handy. I am able to get help with fixes or troubleshooting on the covered devices whenever I need. It is a real god-send

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

Nice to have and have used in past. Easy effortless exchange

I am so glad I purchased this television. The picture quality is just beautiful. I tell all my friends and family about this television. It is so easy to get to everything you want to watch because it is all at the bottom of your screen instead of having to scroll all over the place. It is the best purchase I have ever made!! Thank you Best Buy!!!