Customer Ratings & Reviews

The warranties from the geek squad are always worth the money.

After the bad experience i had with my first tv i brought from best buy i almost didn't buy another one.

Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

They have been available to me every time I have needed them!!

I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

Tv is clear, sound is good on low/or high. Graphics are awesome with PS5

You can never go wrong getting the warranty! Definitely worth it!

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

When I purchased my LG TV from Best Buy, I was more than pleased to find the excellent service contract that was available, and for such an affordable price. That made my purchase all the more fantastic, knowing that any maintenance I might need in the future would be handled by experienced Best Buy service techs. Thanks, Best Buy! You Rock!

BELIEVE ME, this is the best purchase you can buy when buying these new large-screen OLED TVs. New technology can cause various problems and having this warranty coverage has saved me now twice on previous 77" TVs. Well worth the money over time.

Excellent Service. Told me everything I needed to know

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

Best Help EVER!! Thanks geek squad for all the help! They are great and always willing to help. They offer great service and come to your home if needed. No need to take your products to them if there large. They know what there doing & akways find a solution. No hesitations to get the protection anytime its really worth it!

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

Purchased a 2 yr Geek Squad, with the Hisense H8G..Haven't needed it yet, but with the Panel lottery, LED's going out etc, it's a good backstop..If you have OLED, I think this is the only extended warranty that offers protection from burn-in (vs SquareTrade and others).

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

Although many people don't like paying extra for protection plans, it gives me peace of mind. I have had some unexpected mishaps with my devices and knowing that I can make an appointment and get my device fixed without an additional cost is worth it to me.

Geek squad is impossible to cancel. I'm hoping I don't have to use it!

They are really attentive and the support they give is very clear.