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Customer reviews

Rating 4.7 out of 5 stars with 30751 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 30,751 reviews
  • Rated 5 out of 5 stars

    Amazing tv with hdmi 2.1 without breaking the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is amazing, I bought it since the introductory oleds of 2021 the A1 doe not have an HDMI 2.1 Picture is awesome and plugged into ps5 or Xbox series x it looks great! this is my second OLED and counting,! highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Transportation problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 4 40" tvs all at the same time for a project. Everything was going fine until I opened the last box (#4). No image, just the line/shape screen, well actually I could see some of the menu to the left. Called Best Buy, said you're over 13 days, can't help you. Called Vizo next, at first they said 1 year warranty, but the next day and a few emails it was determined it was a Best Buy problem and they can't help us. Unfortunately we had to buy a 5th TV to complete the project.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy something, you never expect it to break. When you pay big buck, you really never expect it to break. I payed $2000 for a TV and got the 2 year extended warranty. 1 week before it expired, it broke. 1 day before it expired and 1 day after it was fixed, I extended it another year. It's the best money I ever spend for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a must have when you purchase a new TV! I have had to use it in the past and boy was I glad I had this. If your spending alot of money on something that can can get damaged by nature along (lightning) than you definitely should have this protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv quality itself is great. The speaker is decent but i did pair it with a bose sound bar instead. Took a star off because the remote is cheaply made and has to be paired if you change the batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, good recommendations and quality in product..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting started wasn't so bad. There were many downloads but I was able to get through a few of them. Still not finished with these setups just yet. I hope I don't need the Geek Squad, but if I do...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has been great for our families movie nights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Def Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service yet but have in the past and it was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for warranty, best and affordable warranty cost

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the service.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and size. Works well for Play station also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has been very helpful and and they know their stuff. I recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Best Buy for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for TVs and gadgets that are unpredictable and have technical issues. Thank You Best Buy by giving us the Best in our Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They been so helpful threw the time i had the membership you can always ask questions they walk you threw it or a quick chat if you on the run

    I would recommend this to a friend