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Customer reviews

Rating 4.7 out of 5 stars with 30751 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 30,751 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection plan before and got a new TV when it couldn't be repaired, and we have a lot of lightning storms where I live now. Got a good price on TV but I want to be safe and not sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did right by me...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good product to protect my investments..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv! Everything about it is amazing and I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. have been using geek squad for many years and plan on using in the future. helps in keeping my equipment running smoothly and the way it is supposed to run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad No Hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection on the things you love. It’s easier then spending money for no reason to purchase an item when Best Buy’s No hassle plan of attack works better than PC Richards or even HHGreg from back in the day. They actually cover you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I like it Fast delivery and good job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but good value for what it covers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was so great and their service is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND FOR OUR NEW SONY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dark spot on my previous tv after a year and half. Geek squad gave me close to what I paid for it. The 800 number wanted to replace the tv with a smaller one or give me close to 200 less than what I had paid for..make sure you go into your store if you are not happy! They will take care of you there! I love my store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived and set up our TV and paired all of the devices. They pointed out that our electric outlet wasn't a surge protected device, so they offered a 6 outlet 2 USB low profile home theater to protect our entertainment system. Thanks guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow i was surprise how fast they came and check my tv within weeks they had the parts set up an appointment an came to repair it i told all my friends about it an got it for a peace of mind when u buy electronics so for now on guys dont forget to ad geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good gooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad support is worth it for pricey purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years coverage for ~$100 seems like a great offer for product support from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DID AN AMAZING JOB THANK YOU GUYS. HAPPY HOLIDAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

    I would recommend this to a friend