Customer Ratings & Reviews

I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.

Geek squad always helps out when I need them. They've come in very handy

The Geek Squad is always on call when you need help with the product you bought

this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

Glad to know I have added security just in case! Hoping I don't need to use it but glad it is there. I had some appliances short out after a huge thunderstorm and didn't have coverage on any of those items. Better to be safe than sorry!

I purchased something and needed to return it, turned out I exchanged it for something else and the Geek Squad helped me figure out how to use it. They are always so helpful and knowledgeable!

Have always used Geek Squad and i have never had anything but a great experience with them

Haven't had the chance to use this service so I guess I made an excellent choice of product

The agents were absolutely great installing the Tv and wall mount. They were of the the utmost professional. They knew exactly what to do and I didn’t have a worry in the world. I’d highly recommend them again for future installs.

if you purchase a geek squad warranty, you did a right thing, all that i purchased in best buy i bought along a geek squad protection and its a rewarding thing for me and the products,, they will fix it and the technician is good, a very knowledgeable to the product,, two thumbs up for you geek squad team..

I like the service I like the fact that I feel comfortable knowing that all my items are protected and also getting TV mounts in, not having to worry about doing the hard work

Haven’t had to use it yet, but I’ve had nothing but positive experiences with Geek Squad and their warranties in the past

Have not used being new TV as of yet but will call if any issues.

Best Buy backs this warranty 100%! There are no further charges if something goes wrong with the item...as I am a Total Teck and an Elete Plus member. Have already had 3 items replaced in years 3&4!

It comes in handy its best to have it and not need it then to need it and not have it.

I always get this on products over a three-digit amount. It has been a true lifesaver for me. Can't live without it.

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

The extended warranty is a bit pricey but still consider it worth the price should it be needed in the future,

I e always been happy with their service and professionalism. Had to use warranty protection before and it took care of my problem

I used my geek squad protection several times and have always been satisfied. If they can’t fix it they will replace it. When they send it out they keep you posted on the the repairs and the time frames. That is a plus for me!