Customer Ratings & Reviews

I have had a previous geeks Squad plan and when my TV had issues they handled it in a timely manner and gave me the cost of the tv back since it could not be fixed

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

I had to utilize Geek Squad when one of my TV’S screen became pixilated. In order to correct the problem it will cost just as much to fix as if you were purchasing another TV. With my protection plan I was able to select another TV or of equal value .

I got this protection plan for my tv and glad I am covered for 5 yesrs. Geek squad alway make things easier without all the hassle.

This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

I love best buy and they use to be the best but know its like they find loop holes to not service you device. I had a kids tablet that i bought in a package deal around Christmas i bought 4 plus the protection. My son cracked the screen a few months into having it so i took it back to best buy and they tell me its not worth fixing to just get another one so i did and took it to them they tell me since i got it on sale they will only give me the price i paid for it. Which was maybe 60 dollars. But the tablet was now worth 150 or 160 cant remember so i paid the amount i ended up adding to get the new tablet for the protection plan i could of kept that money and when this happened just bought him a new tablet it didnt make since for me to pay for the protection on a marked down product which if they would of told me i wouldnt of because it aint good for nothing on a item thats marked down. Unless its a very expensive marked down electronic.

I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

Julio helped me out, recommend my man for anyone looking for an install.

Great service very happy with my purchase would recommend to others

I had the Geek Squad protection for several years and only had to call on them 2-3 times. They were efficient and straightened out the issues over the phone and through my computer. It was nice to have someone who knew how to fix the issues without having to take my computer to the store.

My last tv only a 1 year warranty when it broke so that didn’t help. Made sure to get the longer warranty with this new tv.

I love Geek Squad Service! So convenient and so hassle free. Just a phone call and my TV was repaired when needed or replaced when repairs didn't make sense. What not to love? Thank you, guys, for making our life easier.

Geek Squad is very much worth it if you need help setting a device up or mounting a tv! Also are reliable when you want to make a claim for a device.

Got a 2 year warranty on my sons tv. He had a seizure and he fell on the tv which caused it to crack n they hindered the warranty even tho it was accidental.

We had a TCL television that failed in 2 years and we had the extended warranty. We are sure glad we had geek squad come out quickly and diagnose that the television was defective. That is why we bought Geek squad extended warranty again

Happy with the service and quality. I’ve used this product before and it works

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

The service was awesome and I even received help on reduced prices of items that I didn’t even know about so I think Best Buy for everything

Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable