Customer Ratings & Reviews

This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

So we haven't had to use this yet thankfully but the peace of mind makes us very happy.

This is a good plan if you need service on a dishwasher, it beats paying it out of your pocket if you need to replace it or repair it.

Nowadays you need to buy this program. I had to use it few times with several products and it is totally stress free process

After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I've never had a problem with their protection plans. Amazing customer service, I'd recommend for tvs in particular since sometimes they come wonky from factory.

Used the service on a Vizio for my father a few years ago. Brought TV in and they couldn't fix it so we got a new one of the same price.

It's good to have Geek Squad Service around just in case you may need them.

The geek squad warranty is is great. But I am ok with never using it.

The kids there are knowledgeable, and prompt. They were efficient and were able to deliver service exactly when they said they would.

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The geek squad is always great. Anytime I have needed anything it has been easy to get handled.

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

Always a must for insecure people. There is always a chance that something will fail.. I like the assurance of Best Buy warranties.

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

I have never had any trouble getting replacements for products that have gone bad within the warranty period. It is money well spent if you do not want to have to pay to replace the product if it is defective outside of the manufacturers warranty.

Geek very knowledgeable and understanding. They replace my TV in 2 days when I know questions asked. They really honor your warranty

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.