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Customer reviews

Rating 4.7 out of 5 stars with 30761 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 30,761 reviews
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best news is I have not had to use it...yet. My last set made it only about four months beyond the factory warranty and I did not have this protection. That will not happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Supplement to the Manufacturer's Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Supplement to the Manufacturer's Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart T.V. warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never had an issue when we used Geek Squad. They are always receptive and able to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Blessings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in clutch with the warranty coverage just get it, it’s always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and protection plan ! I love my new tv Thank you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty from any merchant! For my purchased kids TV, its awesome. But kinda pricey if you want to get it for an OLED! But you get what you pay for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had pixels go out within a month - they made it right with a new tv - no hassles.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Got my replacement no question asked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1 for service and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always by an extended warranty. Very easy and inexpensive process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional on every job that they do. Clean work and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional warranty coverage for our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional warranty coverage for our new TV. Have not had to use it (hope we never do), but if something goes wrong with the TV, it's good knowing that we have extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad service warranty is great. I do not regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A 5 year warranty is essential for 40"+ TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

    I would recommend this to a friend