Customer Ratings & Reviews

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

I purchase protection on most items. It has come in handy on TVs as they don’t last like the used to. Useful in smaller items as my son can be rough on tablets and game controllers at times.

The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

With this price and size of TV, From my personal experience would only by the 5 year plan. My last large size TV, albeit a different brand, went bad I literally the week after the 3 year extra warranty expired.

Please get this. Expect the unexpected. Our old tv had dying pixel lines and we had no protection.

I strongly recommend anyone purchasing electronics buying the protection plan is the way to go.

Installation went very smooth the two guys explained everything to us

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

Must have for all my electronics from Best Buy! They also take care of my tech needs.

Must have for all my electronics from Best Buy! They also take care of my tech needs.

A must get when you buy a large TV 75 if it goes south then your covered

Agents loaded in to my car with such professionalism

[Employee of bestbuy] This saved my butt when my 65” LG CX OLED TV had a row of pixels go out. Basically got a brand new tv bc of it.

The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

The Geek Squad did a great job safely delivering, installing, and mounting my new LG UHD TV. The set up was fast and they even hauled away my old TV!

The Geek Squad has been there for me when I needed them and solved my problems quickly. They were so easy to talk to and provided info that explained everything. I will continue to use them.

Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

Had this service and really came through when our tv sound went out.