Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 30,765 reviews
  • Rated 5 out of 5 stars

    Better than working with the manufacturer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feature adds a little extra peace of mind. I would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There's no reason not to get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad service

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So far so good with not needing this, but I did buy the insurance…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv broke down and I went to bestbuy to buy another tv, but then they checked my account and found that I had the geek squad guarantee active and they replaced my tv for free, that was great, thanks geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Process for Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad were able to replace my tv without issue. the squad removed the old tv, hooked up the new tv, and connected all of the other devices. very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need This!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a TV, the Geek Squad service is the best, They mounted the TV & had everything installed & showed me how to work everything before they left!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Amazing Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigjimbo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very with Greek squad when had a issue with the TV. They took care of me. I didn't have wait too long. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a tv for my in laws and it wasn’t their favorite. Things kept messing up and the tv died a few months before the service was up. They refunded the money on a gift card since they don’t carry that one anymore so I got them a nice one that they love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the 2-year Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't ever regret the extra protection! i bought a plasma a few years back and the screen went out 3months b4 the warranty was up (Bummer) the TV was $849 new and Geek squad came out and put a new screen in and cost almost $1200 to repair "Don't forget the Warranty"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heard good things

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Fire TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very respectful and responsive and get the work done

    I would recommend this to a friend