Customer Ratings & Reviews

I have been a Geek Squad member since making my first purchase at Best Buy. I have always been happy with the assistance I have received from the Geek Squad. I will continue my association with Geek Squad.

Awsome a must have for kids! Since there so careless about there belongings at a yound age

I tell everyone if you want anythibg, but it at best buy and get protection plan because it's realiable and they are helpful

Always a good idea to get when you are purchasing open box items or electronics for kids.

Helping with tv and ect had no problems with no warranty here

Can’t say enough about how awesome these geeks are. They helped solve some serious life problems.. my wife would never let me use the remote but the geeks set me up with a duplicate remote so that just every once and a while I get to wear the pants at my house

Great team! Geek Squad is terrific in servicing my product needs. Very courteous and helpful. Available all the time 24/7. Knowledgeble on everything. Every product I purchase, I get Geek Squad protection.

Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

Replacing 18 month old TV that went irreversibly to black screen.

I’ve used GeekSquad before on other items, and it is always the smartest move you can make!

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

Best Buy do back up on their warranties are very good

I would say highly professional and fast. I always will get a warranty through them.

The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Havent really used this as i have had no probkems with my product

Anything you purchase at Best Buy, you should consider the Geek Squad service. It’s protecting you and your pockets if anything goes wrong with your product. I love the Geek Squad and I highly recommend their services.