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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30766 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 30,765 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job installing thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set the TV up did a sort walk of how to operate TV and the function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my tv problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection, protecting my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing geek squad protection was a easy decision I know that my purchase is protected and I have a knowledgeable team at Best Buy true geek squad if something is wrong with my investment of my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experiance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased the plan. At first I was not sure to get the plan but I am real grateful I did. I bought a brand new Tv and the main board was bad the geek squad tech ordered a replacement. If you have major money in electronics, you should have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother-in-law's Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I haven’t needed it but it’s nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative offered it and explains why should i get it but did not push me for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty’s needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a TV or and appliances you need the five year warranty deals for just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the protection if you were not real text savvy and I am old and my mother is old and we needed help and the geek squad is great it’s worth the money if you want help 24 hours a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plus!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Protection Plan is a must and Best Buy stands behind their word. I have used it and I was amazed how professional the staff is and how quickly everything was taken care of. Thank you, Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    glad to have help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guy was excellent. Very nice. Set up the TV very quickly and connected to the internet. I just don't know enough to know how to ask the questions. I'm sure I'll be contacting them soon. Nice to have access to an IT squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He knew how to answer our questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a 4-year but raised it to 5 years. And I hope I am saying that correctly! We have already had a young man come out and he was a great repressive for your company. Helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I have not had to use geek squad as i have had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped me with the insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty at a good price along with my tv purchase. Haven't had any problems so therefore I haven't used it. But from what I read it sounds lije it should be easy to file a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is worth the money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

    I would recommend this to a friend