Customer Ratings & Reviews

I have signed up for the Geek Squad protection service since my first purchase at Best Buy. It has given me peace of mind with all my electronics, with fast and attentive service. I recommend it!

LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

Great tech service for all technology appliances you purchase they do they best And they make sure to tell you what things are needed and are going to be done for them to be able to fix the appliances

Would not be without Greer Squad Service. I feel confident that they will help me with my technological concern or break down with my devices

It's just i smart buy! If something goes wrong they have to fix it! Don't want your tv to crap out the day after you buy it and your stuck with a broken tv!

Very good for protection also easy to use. Great to buy

But overall thank you to the Geek squad online customer service team.

Went in for a phone repair . Checked in hassle free and returned within 2 hours to pick it back up. Staff is very friendly and knows what they are doing . I would recommend geek squad service to anyone.

When I buy a TV at Best Buy, I get this because if it breaks in 5 years it gets fixed or replaced which a TV repair shop will charge a lot more than what I paid- $59.

I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

I always purchase the add on warranty on expensive purchases just as a safety measure. Although I have never had to use one yet, the way I see it is better safe then sorry

I always buy an extended protection warranty and Best Buy always honors it when warranted

Have not had to use this service yet but the assurance of being able to bring in my TV for any issues makes it worth it. OLED Tvs in particular can have burn-in issues that make this service essential.

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

Have not had to use this yet and hoping that we don't. Still nice to know that if we do need it that it is there. Some of the other things we bought in the past, we also added this protection.

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

I have always purchased the service plans for all my equipment. It is easy to just bring in your defective unit for the replacement. And by extending your warranty, it saves you on new tv purchase.

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

The purchase price of my TV was so good that I was concerned about the quality. This coverage gave me peace of mind and eliminated my concerns because I know if any problem arises it'll be taken care of and the cost of a protection is very competitive.