Customer Ratings & Reviews

My customer representative was amazing and attentive!

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

Delivered my tv within the time frame promised and we’re very friendly.

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

Good …………………………………………………………………..dddddddddddddddddddd

Love the extended warranty on big electronics. Have used it before and is awesome.

Very good and had no problem loved the items I receive

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

Have not had to use service as of this date. I have had to you use the Geek Squad service on previous purchases and it was a good experience.

Best service. Answers questions in a way you can understand how