Customer Ratings & Reviews

Best service. Answers questions in a way you can understand how

The Geek Squad installed my television and sound bar and made all needed adjustments.

I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

TV was mounted by a friend. Have used Geek Squad in the past.

Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

Have only had my TV for about a month, but haven't had any problems. Always nice to have protection if needed, especially at a good price. Anytime I've dealt with Geek Squad they've always been prompt andvery helpful. Completely satisfied and will update if any problems occur.

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

They are great I always used them for any type of products

Geek Squad has always been there when we needed their support and service and we appreciate all!!!

I have had this coverage on all my tv's and the few times I had to use it the service was excellent.

Totally worth getting the Geek Squad guarantee. Anything that happens to it the Geek Squad is there.

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

I never regret paying for the warranties! Great service!

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

This is a must have with any major electronic purchase. I havent had any issues so far with my insignia 50' tv purchase.