Customer Ratings & Reviews

Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

[Employee of bestbuy] Just get the protection. It will save you one day.

[Employee of bestbuy] Just get the protection. It will save you one day.

I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

The Geek Squad protection plan is a smart way to go when purchasing an item from Best Buy. It's always best to have a protection plan and don't need it than to need it and don't have it.

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

This is very good I bought it in case something happens to my TV. I used it one time because I had a question about my TV. Geek squad called me back right away and gave me advice to fix the problem.

I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.

Geek Squad is very knowledgeable and fixed an issue I was having with my laptop. They had it finished before I left the store and it was cheaper than I thought it was going to be. Awesome crew!

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

I bought a trash TCL that died 1 day out of warranty, this insurance covered a new Vizio that also ended up being a wild ride but that was mostly due to freight deliveries.

I've been a long term subscriber to geek squad so this was a no-brainer

Best customer service. Everyone was so helpful and nice. 5 star

Always purchase insurance. This one is a no brainer. They have never given me any issues

this warranty is great my sister purchased one with her new tv and almost 3 years later the tv went out by a storm and they gave her instore credit for the full price to replace her tv. wonderful company

Haven't had to use them yet, but gives me piece of mind in case something goes wrong.

[Employee of bestbuy] Best TV I've ever owned. Very minimal set-up required to get the right picture quality.