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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30777 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 30,777 reviews
  • Rated 5 out of 5 stars

    Geek Squad safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice to have geek squad protection! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year worry free tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my parents a tv and having a 5 year protection plan makes a great bundle. I don't have to worry about anything going wrong because best buy ill fix any issue for five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CUSTOMER SERVICE, REALLY GIVES A SENSE OF PEACE OF MIND WHEN PURCHASING EXPENSIVE ITEMS. Very convenient and a must have. Would recommend for large electronic purchases. An easy buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend this service with every big electronic purchase. Fast and very friendly response, took care of the issue in less than a week. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good. I didn’t realize about the quality. Take one and enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take way to long to fix a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought standard geek squad protection for my LG tv. Haven't used it so far but it gives a peace of mind if at all anything had to happen for the tv and there is no support. I guess its a good value for money and for the product it supports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great for setting up my mom's t v And it's big enough for her to see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet but since i bought an oled there the only ones i know of with a 5yr warranty that covers burn in so i have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend getting extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting extended warranty with new TV. Had to replace exiting 4 year old TV. So was definetly worth it for a 3000 dollar tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV 75"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is te best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad they always help me out when I don’t know what’s going on. Never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always so helpful and knowledgeable. They are also very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has worked for me in the past.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection worked out for me in the past. This is why I bought it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get a two year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any repair is costly and returns for failed equipment can be painful. I purchased the longest amount of time (5 yr) because it is just good insurance. I only wish it covered accidental failure, like you can get on other types of equipment.

    I would recommend this to a friend