Customer Ratings & Reviews

I had GEEK SQUAD service my TV and they were professional, prompt and polite. They also honored my warranty which I am SOOO glad I purchased. Thank you.

Excellent for buying it. Good and fast service. A little overpriced

Always good to have insurance just in case anything happens

Always add the extra protection Best Buy stands buy there products!

Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

having a piece of mind after purchasing a TV or any other electronic that that will be protected is a great deal for a consumer. I have had Geek Squad out to my home before to work on other purchases that needed servicing always top notch

I recently purchased a Samsung 65" LED 1080 P Smart TV on an Open Box special. Someone brought it back because it didn't fit, but it was perfect for my needs. Additionally I purchased the 5 year Geek Squad Protection plan because 1) The TV is on a lot, and 2) It would cost a lot to get it fixed. So I thought this would be a prudent expense.

This set is beyond great and is above the 4Kset it replaced.

Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

No mount just yet. My concern is the paneling and not drywall.

Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

Their warranty coverage for tv's is the best on the market. It does cost alot more than average. But you get alot more coverage than you would with other companies. If you are worried about burn in on OLED panels or anything like that you should get the extended warranty.

The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace

The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

For the price you can't go wrong. These smart TVs seem to have too many intricacies not to get the 5 year plan. Price was great.

love geek squad and protection plans always need it

Daniel and Jennifer were great. So glad I hired them to install that big tv

Professional technician’s. Always helpful and always get the job done.

Service always excellent, have had geek squad protection in all my purchases