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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30778 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 30,778 reviews
  • Rated 5 out of 5 stars

    Geek squad is the goat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come to your house in a timely manner and they handled my tv with care. They were able to figure out the problem quickly and did a great job installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind with this protection plan. I don't have to worry about costly repairs, or worse, trying to repair something myself considering I am technically challenged. Great item for those of use who just know how to push the on/off button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad plans, I whole-heartedly believe they are the only way to protect your products when purchasing at best buy. I would never purchase electronics from anywhere else solely because of the protection plans they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't have to use it though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet warranty service. Techs from geek squad know their stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably priced 2 yr Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good additional coverage for TV at a reasonable price. But still hoping it won't have to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use it but I have always been a person to say better safe than sorry. I love to keep things as long as possible and so the convenience of being able to go to the store and get any repairs done under warranty gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much great overall service amd easily affordable. I highly recommend them in the future to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never, problems with warranty keep up good work for customers... Thank you..Mr. Baquera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get tv and get your protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best warranty ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best warranty ever, it gives you guarantee to your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Service and Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection and Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection you need. You never know when you buy a faulty product that doesn’t last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it! Worked for me. Received a new TV when old TV could not be repaired.

    I would recommend this to a friend