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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 30,779 reviews
  • Rated 5 out of 5 stars

    Like geek squad usuaĺly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been a great purchase! The split screen is amazing! And the quality is great! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service or Replacement,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I will get service or replacement on my product with no hassle,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy=best product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pablo. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 75in and in just over a year it showed damage. I made a claim and got my problem fixed the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain the geek squad protection service has never let me down. In my opinion there is no downside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a great savior, it is just like having insurance on your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad is just tremendous. Had one TV go out, and they replaced it no questions asked. Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 Inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the extended warranty as of yet. Feel secure however in case the TV breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet, but for the price and duration of coverage, this is a must. Lower price point than plans I reviewed from competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insurance is the best thing to purchase when i purchase electronics from Bestbuy!!! Geek squad is the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea for more expensive items

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekers Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has helped me several times and I like the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good protection Plan for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

    I would recommend this to a friend