Customer Ratings & Reviews

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

Great job on fixing granddaughter’s phone. Thank you so much

I hope I never have to use it, but am glad I have it. Gives me comfort

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

Best protection for your products, easy to use and no hassles

Excellent service provider with Geeks Squad production

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

Very good product. I recommend it for sure! Very good price as well.

Great price for five years, excited to have it for our tv

5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

They are always ready to solve and problem or questions I might have.

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

My Grandson tv is well protection with the geek squad service warranty. Great suggestion by geek saleman.. thank so much.

Haven't needed the service yet but wanted to review for the gift card entry.

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.