Customer Ratings & Reviews

Bought a 83” lg oled, so I wanted to be protected for the 5 years in case anything happened.

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

What can I say it’s a warranty like I have it for two years I don’t know. What do you want me to say

Have had no need for it yet. Best buy has always had great customer service.

Excellent purchase. I love Best Buy services. My favorite store.

There if you need help. Talk you through any issues that you might have.

Unfortunately electronics don’t last and it’s taking a chance if you don’t mind replacing after a year, but if want to keep for a few years it’s worth getting the coverage

Great service to have of something goes wrong with one of your products

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST

I find geek squad to be a must for me. A must especially if you have kids.

With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

Geek squad is great but they do take their time to get to you

Geek squad was very helpful when it came to all of the questions we had.

Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

Have used Geek Squad before and are year happy we have this 5 year service on our TV

I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

Haven't used it yet. But I feel very secure knowing that if I have a geek related crisis, the geeks will be there. It helps me sleep at night better than my old blankey.

Good service i read the reviews they were amazing good staff all the agents are friendly and 5 year protection is so awesome thank you once again