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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 30,779 reviews
  • Rated 5 out of 5 stars

    Sound issue with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the sound went out the geek squad was very helpful in getting the sound back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proctection plan is always good when getting a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan when getting a tv. In the past I had experience minor issues with my TV after time and the protection plan covers me, even if they cannot fix it, they will give the value in gift card to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite must especially for electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Friendly, knowledgeable, and very helpful people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me recomendaron extender el plan al televisor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me recomendaron extender un plan extendido al televisor yo lo compre a 2 años

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this TV lasts longer in the other one I purchase just over a year ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have this protection. My Insigna T V went out after 2 years and having this protection it was a simple and easy exchange process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance is, in a word, Essential.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you may know, Simply, GET IT! For a small (relatively) fee, this can save you from having to, at the least, wait for an eternity to get your phone back! Just fix/replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Issue resolved quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and easy going . Quick response and experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad are on the ball.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup at store was so easy. Squad was assertive and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with the tv i purchased and they came out multiple times and took care of it. Tv has been running great. Very nice and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Justme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy With Any Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra coverage is definitely well worth it especially if coverage for something like electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maged ghrayib

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have prutction plan they very good response and fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has helped me with pass issues. So, I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have a warranty i haven't used it when i do will let you know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remotes can go out etc etc. It's piece of mind. Power surges can kill a tv so...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was very efficient in the set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount I spent on the tv, this was a must buy add on. 5 years of coverage that really protects the amount spent.

    I would recommend this to a friend