Customer Ratings & Reviews

The agents were very knowledgeable and went above and beyond to answer any questions. I think the prices for geek squad have come down and feel more reasonable.

Great if you need to use it but if not, then throwing money away. Be selective on what you pay extended warranty for.

Just purchased but glad I was able to Purchase this for my TV.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

The geek squad is the bomb! I always get them when I buy the products.

The agents mounted my tv., and made certain that I knew exactly what to do with the upkeep of my tv!

These tecs are great. Had a problem while TV was days from going out of protection. Received a full refund. I will not purchase a produce without protection.

Seriously. Buy the protection plan for any Best Buy purchases over $40. It's nearly hassle free to get things taken care of, and, at least for me personally, convenience and peace of mind are worth every penny.

I’ve had good luck with the service from the geek squad in the past and I feel I’ll continue having good luck with them

I bought my tv open box and have had no issues with it. The color is great, size is perfect. Glad I bought it.

Awesome service and very affordable. Extra protection is better than no protection i know because i have used it.

Accidents happen why not have some insurance? If your item breaks take it to them and they will fix it or replace it.

A definitely must buy for those high price electronics items. Why spend so much money on something if you are not going to insure it in case of an accident.

5-Year Standard Geek Squad Protection. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

5-Year Standard Geek Squad Protection. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

I have had geek squad before on other computers and pleased with their service and quickness and fixed my issues too

I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

Great deal and cheap would definitely recommend never know.

The Agent delivered my TV and it fits perfectly in the area I chose.

Agent was great and made it an easy process. Would highly recommend.