Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1122 Showing 22,421-22,440 of 30,861 reviews
  • Rated 5 out of 5 stars

    for Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad service for 2 yrs. and its great. no problems in the store or on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product it works great from day 1 when I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always like to have warranty on my products because you never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the cost of the tv, gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I am not tech savvy I will be using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what better than added protection... geek squad protection!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection in case of failure or issues for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this warranty. I'd be without a TV. I don't buy anything without getting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection gives you ease of mind when something suddenly doesnt work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have five years of protection on my new flat screen for such a small fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's extended warranty when dealing with electronics. You can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a Must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection has helped us more times Than we can count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased warranty for security reasons.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased warranty for just in case something goes wrong after the regular warranty term ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our 85 in TV in a timely mann

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year Geek Squad protection is very well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta protect them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No reason to make a purchase without a protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would anyone not get guaranteed backing from geek squad?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't go wrong with protecting your purchase and getting coverage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek squad customer service. Great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for 5 years, it's worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a small amount to pay to cover a TV for 5 years. Will never buy another TV without it

    I would recommend this to a friend