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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30866 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1380 Showing 27,581-27,600 of 30,866 reviews
  • Rated 2 out of 5 stars

    Have not been able to reach a human

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have called multiple times but have never been able to reach a human. My new TV is fine, but the remote doesn't work. I just wanted to talk to someone about replacing it. I do not want to make an appointment for TV repair. I just wanted to tell someone that out of the box, the remote didn't work. I tried chat and was told I had to make an appointment. Ridiculous. I use my iPhone as a remote so it isn't an urgent issue, but a brand new TV shouldn't have a non functioning remote control.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product no significant issues with it. Just to keep my Iphone safe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought because I'm unsure of 4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Toshiba is a little fidgety after only a week so don't know what happens if it goes out under TV warranty. I bought for just in case and I'm not that familiar with 4K TV's. I'm out of service territory so I have yo tAke 55" back to BB for them to checkout for 2 weeks. hmmmm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is pricey, you never know when you will need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it since my last tv lasted shorter than usual

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Risky Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes this feels like a waste of money. Sometimes it comes in handy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many remote problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is a great deal but if you have more than one insignia tv in the home the remotes get confused and won’t work at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hope i never have to use the geek squad. nothing personal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like too protect all my product from Best Buy u never know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving the tv so far!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't have to use it, but glad to have it, just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good tv with a great picture quality. Good for bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had a problem, but good to know I have a plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm sure it's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not have had to use this service yet...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gresat protection at a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has one of the cheapest electronic protection services.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I tried to use the service, I get a lot of questions. no answers. adv to call the hotline. so much for 24hr web service

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty on this but it was a good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for. Overnight things main warranty doesn’t cover

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice prorection plan to purchase, we never know what will happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the protection yet and hope I won't need it.

    I would recommend this to a friend