Customer Ratings & Reviews

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.

I will go back every time for my iPhones and iPad. Great people

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

Trust me you will not go wrong with the geek squad protection plan I can honestly say they've honored everything I've sent their way with the protection plan. It doesn't get much better than that hard to find good companies like that nowadays.

$25 for a 5 year warranty on a tv on sale for $150. I hope I won't need them but couldn't pass it up.

Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

Great mount works with any tv this is just what i needed

Worth every penny. Always opt for the extra service.

Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

Good extended warranty for a good price hopefully I’ll never have to use it

I bought an inexpensive smart tv for my grandkids to use in our garage. So far so good, but I thought insurance would be a good idea, and the price was right.

Great service never had an issue with geek squad always on point

Great buy for protection of your electronics a must have

The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

Had a small problem, getting my TV to set up, they came out and helped with the final installation! Same day even!