Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 25,433 reviews
  • Rated 5 out of 5 stars

    Stay a step ahead

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to buy any Electronics from Best Buy always get the insurance 5 years insurance is the best I have a TV to break down on me and I thought about it and I remember I had the warranty thinking that they wouldn't help me gave them a call and they helped me out and just two days with a brand new TV yes this is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my purchase I love it this is the best purchase I made so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance was well worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my instance, it was a lifesaver because I had a problem with my tv. The geek squad came immediately & exchanged it. I was wonderfully pleased. Initially i was hesitant because i nave 3 other Samsungs & never had a problem. It was the best decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me with my TV exchange very smoothly when I chose expedient mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankyou

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV stop working and my protection plan was honored. It was a smooth process. I was very happy with the ending result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would advise getting Geek Squad coverage for anything over $100. It covers so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you love what you bought, protect it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my TV and i have no doubt I have nothing to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I am satisfied. I owned an older model—store bought, new—for 7yrs. before it stopped working recently. so I decided to buy the newest model. I must say I am extremely satisfied. Video, sound, and gaming graphics—all which pair nicely with my ps5–are superb. The size is perfect for the bedroom not to exaggeratingly huge or small and I had to stop using my sound bar because the sound quality of the new tv was exceedigly better—the tv being mounted. Overall extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to my home told me that instead of getting a new Roku remote and trying to figure it out with my older tv and Roku 2 player, just go ahead and get a Roku tv. He was able to find a Roku tv that would fit in my entertainment center on Best Buy's online store. All I had to do was pay for it online and wait for delivery. The tv came in a couple of days and set up was easy and not complicated; now I'm able to watch my channels! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV purchase and insurance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took out insurance because it was reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it's good to protect your items, support is great. Do your research.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a decent price over Black Friday sale when I bought a new TV. Hoping I don't have to make use of it but feel better knowing that I have extended support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Warranty after mfg runs out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and value for a 2yr warrant is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Last t.v I bought did not last to long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me great peace of mind on my new tv, I’m not afraid about breaking it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG(looks good)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are vibrant and the picture is crisp and clear. And no.matter where I sit theres no distortion in picture quality or color. This set delivers tge deepest blacks I have ever seen. The price was great on this set and the installation was professional, quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny. You should not purchase anything without Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment to protect my led tv and best of all the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make.sure you always have protection for your stuff when buying them with geek squad its the best

    I would recommend this to a friend