Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30818 reviews
(30,818 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting this is a life saver, they always standby there commitment to give great value and products
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love geek squad … highly recommend purchasing
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good To Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Practically a must do today with products not as reliable as years back. Saves additional headaches & $$$$.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank you BestBuy !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Secure feeling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great ins
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my experience with Best Buy is there ins policy is the best they don’t hesitate to replace or repair
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Questions & always have aa answer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good guarantee. 100% recommendations. just what i need
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have not used it yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
Reasonably priced 2 yr Geek Squad protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good additional coverage for TV at a reasonable price. But still hoping it won't have to be used.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always there when you need help! I always get a helpful squad member!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won't buy anything from best buy without this amazing service
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchase for television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having this service. I use it for several item that I purchased. Great to have.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best buy=best product protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Pablo. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Good idea for more expensive items
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.
I would recommend this to a friendRated 5 out of 5 stars
Like geek squad usuaĺly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
LIKE HAVING AN EXPERT ON YOUR SHOULDER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.
