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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30827 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 30,829 reviews
  • Rated 5 out of 5 stars

    Refunded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fire Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team helped me by installing and connecting all my devices and very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully geek squad works out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet as I have yet to use my protection plan. It was a bit expensive. 300 for 5 years. I don’t usually buy protection plans, but since I spent nearly 1400 on a tv, I figured I would get the plan JUST in case...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A regardless service. All the staff very good and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with our TV to give us peace of mind if something happened to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for 5 years for my OLED. It doesn’t get any better than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted and set up my TV and my remotes, great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In purchasing my protection plan the agent was very customer friendly and professional in her processing of plan and also explaining details including the plan Very professional Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 accountability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called them to resolve a tv sold to me with missing internal hardware. they refused to help. tell your floor salesmen to stop telling customers "anything that happens to the tv, unless you hit it with a sledge hammer, it is covered" if they don't even help with a broken tv is sold. 0 accountability

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope my tv never breaks but i feel safe having this quaranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    May need it one day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection plan. It is well worth the money. I have used it before and have not been disappointed at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentleman was very polite about why he could not fix my broken television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. I have used them before so I had no issue purchasing this right away. Everyone should have geek squad on your team.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I felt like this was a deal too good to pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind, knowing I am covered and don’t have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good piece of mind for when ever you may need it. Bought for a TV we bought a few months ago. Then with this second new TV decided it was a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mynd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford the extra $$? DO IT. IT's a gamble if you'll ever use it, but hey...Insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get insurance !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Great coverage Great geek squad Overall they with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get this service with my electronic, I have use this service twice never had any issues as of yet. Quick service !! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know when you might need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend getting this if you’re buying expensive electronics

    I would recommend this to a friend