Customer Ratings & Reviews

I had to protect my new purchase and I was told to get the geek squad and it was one of the best decisions I made so that I can protect my item

I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again

unable to use this service direct hits from a ball not covered

Let the geeks do the work while you search for a larger TV

I have had and needed to use BB's protection in the past. I would recommend it to anyone who is making a large purchase. For big ticket items, it is NOT a scam and totally worth every penny.

Haven't had to use it yet for this product, not had been good for others.

I had an insignia break. I had to send it in and when they couldn’t fix it I received store credit. Fair enough

An absolute no brainer to protect your precious investment. I highly recommend it!

Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues

Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

I havent really used my warrenty but you can never go wrong with getting extra protection. If you have pets or kids then its a must have!

DO NOT BUY ANYTHING WITHOUT IT. WORTH EVERY PENNY IF YOU LOVE YOUR PRODUCT! PERIOD. A very good investment, cheap, and hope you don't need it.

This is so worth it invest is the best thing with electronics

This warranty is awesome the price was right and it gives me a great piece of mind with my gigantic 75" TV that is wonderful!! Hold on

I purchased the geek squad protection plan just in case something goes wrong with my TV. You never know! And it's great knowing I have this protection even after the manufacturer's warranty runs out.

Purchase of the five year warranty for my TV with a great decision. The price was less than $200 for my 75 inch TV for five year contract. Well worth the money.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

I don’t really used, just a couple of times, sounds good but I did not need it

Great protection plan. Overall satisfied with this buy

Geek squad protection is second to none and will give you peace of mind in the event any technical issue arises concerning your purchase.