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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 30,833 reviews
  • Rated 5 out of 5 stars

    Super Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by skilled people. They were super courteous and clean too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents went a step above and put my 65 inch TV stand on and set the TV up on the cabinet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kinda pricey, but worth the piece of mind if you have issues with your device they replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jason. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Top tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is by far one of the best in its category. It gives little to no issues and ensures a great user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase insurance on all of my Best Buy purchases. They make sure to always offer it on check out which is always nice. I would definitely recommend to everyone to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value better than you find at most stores Best Buy stands behind the protection plan and it's not a game and it actually helps you very very well when you have an issue with ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my television up to the second floor of my apartment complex and we’re very personable. I was very pleased with the service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best warranty service in my area. Worth the purchase, they make exchanges hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have made a better purchase. Geek Squad is the best. Whenever I reach out to Geek Squad with an issue it is resolved in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought the extra warranty on are T.V just for the future far so good we love it are would buy it again and again thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Up Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a back up plan if anything should happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & careful delivery — appreciated!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered our big new tv quickly & carefully — having purchased it online only a couple days before. Happy it arrived so soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and have yet to use it. It makes me feel comfortable the GeekSquad is there if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like having additional protection plan thank you again my first roku tv came with a cracked screen & geek came out & replace in one week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all about the peace of mind! Help is just a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty Service on the planet! It’s awesone to have a great backing to your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad goes extra miles for customers!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best squad you could ever ask for! Efficient, Quick, and Affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always knows how to provide an absolutely marvelous service. They are always so friendly, professional and they get the job done!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Plan

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love that i can get warranties with best buy to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in case I need it. The reason for my purchasing this was that the reputation of Bes Buy for repairing items is unmatched

    I would recommend this to a friend