Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 558 Showing 11,141-11,160 of 30,833 reviews
  • Rated 5 out of 5 stars

    Geek Squad knows their products.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on a product that I purchased previously that I could’ve used this insurance policy I learn my lesson

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Colors are vivid!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors and contrast are amazing. Dimming zones are really good. Did turn off on me a few times and had to be reset. No issues since connecting an appleTV to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CMPI

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan for all those unexpected things that occur in life, it's like insurance you buy it and with luck you never need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv screen went out they was awesome coming out and fixing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to be able to contact the Geek Squad with any issues - can have your computer/laptop cleaned up anytime for optimal performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would do recommend this coverage because it includes install delivery they do tuneups on your computers and are very knowledgeable agents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service for one of my products and I wasn't pleased with the turn around time. The flipside is that my product was fixed and working properly upon it's return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I super wish some of these protection plans didn't cost so much, but glad our items are protected if something happens to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed Extended Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An addition to any product which allows for peace of mind in the event of technical malfunctioning. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible service. Got the runaround

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need them. One call and they schedule an appointment. Very good service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won’t have to use it hit great to have and good feeling knowing I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV and any app you need is in there. Quality is good andy going from one app to another is pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty to protect my investment and provide me with peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I don’t have this. My television was not mounted. The guys were very careful when delivered. They stayed 6ft at all times...good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Protection, It gives me peace of mind if the manufacturer's warranty expires after 12 months. Reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting an additional service plan ALWAYS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy. On best buy. I recommend all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is by far the best way to protect our computer.

    I would recommend this to a friend